Introduction
Amaze Internet Services Private Limited ("PCRDP", "we", "us") is committed to protecting your privacy. This policy explains what personal information we collect when you visit pcrdp.com or use our services, how we use and protect it, and the choices you have.
Information We Collect
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Account & order details:
name, email address, phone number, address and company name that you give us when you register or order.
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Payment details:
payment is handled by our payment providers and billing system. We receive confirmation of payment and limited transaction details; we do not ask you to send full card numbers by email or chat.
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Verification documents:
where our KYC Policy applies, identification documents you submit for verification.
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Support information:
messages, tickets and chats with our team, and technical details you share such as your operating system or software.
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Usage data:
IP address, browser type, device, pages visited, referring site and time stamps, collected through log files, cookies and analytics tools.
How We Use Your Information
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To process orders, set up and deliver services, and take payments.
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To provide support and respond to your requests.
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To prevent fraud and abuse, enforce our policies and keep our network secure.
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To send service notices such as invoices, renewal reminders and maintenance alerts.
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To send offers and news. You can unsubscribe at any time using the link in the email or from your client area.
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To understand how the website is used and improve it and our services.
Cookies & Analytics
We use cookies and similar technologies to keep you signed in, remember preferences and measure website use. We use Google Analytics and Microsoft Clarity to understand how visitors use the site, and a live-chat tool (Tawk.to) to talk with visitors. These providers may set their own cookies and process usage data under their own privacy policies.
You can block or delete cookies in your browser settings. The site still works, though some features may need you to sign in again.
Log Files
Like most websites, our servers record IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamps and clicks. We use this to analyse trends, administer the site and detect abuse. IP addresses are linked to accounts only to block abusers and enforce our terms.
Sharing & Disclosure
We do not sell or rent your personal information. We share it only with:
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Service providers
that work on our behalf, such as payment processors, data-centre and infrastructure partners, email and support tools, who may use it only to provide their service to us.
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Authorities
when required by law, court order or legal process, or when needed to protect our rights, our customers or the public.
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A successor
if our business is reorganised or transferred, in which case this policy continues to apply.
Security & Retention
Our website uses SSL/TLS encryption and we follow generally accepted industry practices to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We keep personal information for as long as your account is active and as needed for legal, tax, fraud-prevention and accounting purposes, then delete or anonymise it. Verification documents are kept only as long as needed for verification and compliance.
Your Choices & Rights
You can view and update your details by signing in to your client area. You can ask us to correct or delete your information, or opt out of marketing, by writing to hello@amazeinternet.com. We may need to verify your identity first, and we may keep information we are legally required to retain.
Children
Our services are not intended for anyone under 18, and we do not knowingly collect information from children.
Links to Other Sites
Our website may link to other websites, including our billing portal at clients.rdpdatabase.com and third-party sites. We are not responsible for the privacy practices of sites we do not control; please read their policies.
Changes to This Policy
We may update this policy from time to time and will post the new version here with its "Last Updated" date. If we make material changes we will tell you by email or on our website.
Contact Us
Questions about this Privacy Policy or your data:
