Purpose
This Acceptable Usage Policy ("AUP") applies to everyone who uses PCRDP services operated by Amaze Internet Services Private Limited. It protects our network, our customers and third parties. It forms part of our Terms of Service. By ordering a service you agree to follow it.
Lawful Use
Services may be used for lawful purposes only. This includes following the laws that apply to you and to us, and the rules of any third-party website or platform you connect to. Using a server for software, bots, trading, streaming, development, rendering or other automation is fine as long as it is lawful and does not break the rules below or the terms of the platforms you use.
Prohibited Activities
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Illegal content & activity:
anything unlawful, including child sexual abuse material, human trafficking, terrorism, fraud, carding, and sale of illegal goods.
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Hacking & attacks:
hacking, cracking, password brute-forcing, exploit kits, DoS/DDoS, IP spoofing, unauthorised port or vulnerability scanning, and any attempt to access systems you are not authorised to use.
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Malware & phishing:
creating or distributing viruses, trojans, ransomware, spyware, fake login pages or phishing material.
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Spam:
sending unsolicited bulk or commercial email, mail bombing, running open mail relays, or mass-mailing tools.
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Copyright infringement:
hosting or sharing pirated software, media or other material you have no right to distribute, including via torrent.
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Open proxies:
running open or anonymous proxy services. VPN/proxy use is also restricted on plans where our Refund Policy says so.
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Harassment & harmful content:
threatening, defamatory, hateful, obscene or privacy-invading content.
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Cryptocurrency mining:
mining on shared plans, because it harms other users. Please ask before using private or dedicated servers for it.
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Abuse of other networks:
using a server to attack, scan or interfere with a third party's systems.
Resource Fair Use
Plans are sold with the resources shown on their product page. Bandwidth shown as unmetered or unlimited is for normal use. You must not use resources in a way that harms the network or other customers, for example sustained maximum CPU use on a shared server or traffic that degrades the network. If usage affects other customers we may ask you to reduce it, move you to a suitable plan, or restrict the service.
Account & Server Security
You are responsible for securing your server: use strong passwords, keep the operating system and software updated, and do not share access with unauthorised people. Servers that are compromised or used for illegal or irregular activity may be suspended immediately to protect other customers.
Attacks Against or From Your Server
Our services do not include DDoS protection unless a plan states it, so harden your server. If your server receives a sustained attack that affects our network, we may null-route its IP for a period and, if attacks continue, suspend it. If your server is used to attack others, it will be suspended immediately and may be terminated depending on severity.
Enforcement
We may investigate suspected violations and, depending on severity, issue a warning, restrict or suspend the service, terminate it, remove content, report to authorities, or pursue costs caused by the violation. Where a service is suspended or terminated for violating this AUP, no refund is due. We decide in good faith what counts as a violation.
Reporting Abuse
To report abuse, spam, a copyright complaint or a security issue involving our network, write to abuse-desk@amazeinternet.com with the IP address, date/time and evidence.
Changes
We may update this AUP from time to time. The current version is always on this page with its "Last Updated" date, and continued use of the service means you accept it.
Contact Us
Questions about this policy: